Use the sections below to find more information about Tisas USA

Shipping Information:


Orders are shipped via USPS, FedEx, UPS or Freight to addresses in the continental US only. Tisas USA will not be liable, or damage, loss or theft of any order mishandled by the carrier. Please ensure your address is correct and complete before submitting any order. Tisas USA does not guarantee delivery times based on estimates provided by any carrier or tracking information, as unforeseen circumstances beyond our control can affect the transit time of any order. 


Shipping information is sent automatically when your order is processed and shipping label generated, please allow 24-48 hours for the carrier make tracking information available. This information will be provided via email and can also be checked by logging into your account. 


Returns & Exchanges:


All sales of firearms are final, we do not accept returns or issue refunds on firearms. 


Parts, Accessories, and Magazines purchased from may be returned within 30days of purchase.


All items must be in NEW condition and in the original package. Any items that have been used, modified, damaged due to abuse or negligence cannot be returned or exchanged. The customer is responsible for shipping expenses and must obtain a Return Authorization from Tisas USA prior to returns being accepted. 


Refunds and Exchanges are not guaranteed and shall be issued at the discretion of Tisas USA in either a full or prorated amount.


Order Processing Information:


Orders are typically processed in 1-3 business days from when your order is received. Factors such as severe weather, holidays, and other unforeseen circumstances may cause delays in order processing. Please remit any required documentation in a timely manner to ensure your order is processed quickly.


You can check the status of your order by logging into your account at Tisas USA at any time. 


Insurance & Signature Required


High-value orders are insured at the customers expense and a direct signature may be required to confirm delivery in certain circumstances. Tisas USA will not be liable for orders  delivered to common mailrooms, porches or other locations that are unattended by the recipient(s) that are lost or stolen. SDS Imports will provide the customer required documents for filing a claim with the respective carrier in the event of loss/theft of item(s) that are marked delivered to the address provided by the customer at checkout.  


Tisas USA is not liable for any loss or theft of items as a result of any shipping information, delivery address or recipient is changed/modified from the information provided at checkout with the carrier once the items have been shipped and are in transit.


Should a customer(s) waive any signature requirement they assume all responsibility for any incurred loss.


Federal/State/Local Compliance:


Tisas USA is a Federal Firearms Licensee, and as such, adheres to all applicable laws in regard to the sale of firearms, ammunition and related accessories. Please be aware not all items are legal for sale and/or possession in all jurisdictions, and that Tisas USA reserves the right to cancel and assess a restocking fee for any order we believe may violate federal, state, and local laws. Please check your own laws before placing an order at


All firearms must be shipped to a valid FFL, no exceptions. 


You must be at least 18 years old to purchase Long Guns. 


You must be at least 21 to purchase Handguns, Lower Receivers*, and Pistol-Grip Shotgun style firearms.


Privacy Policy: 


Tisas USA is commited to the privacy of our customer and DOES NOT SELL or SHARE our customers information to any 3rd Party.